Shipping policy

🚚 Shipping Policy – Stergee

📦 Order Processing Time

At Stergee, all orders are processed within 1–3 business days after order confirmation.  
Once processed, your order is handed over to our trusted shipping partners for delivery across the UAE.

🌍 Shipping Coverage

We currently deliver across all major cities in the United Arab Emirates (UAE), including:

• Dubai  
• Abu Dhabi  
• Sharjah  
• Ajman  
• Ras Al Khaimah  
• Fujairah  
• Umm Al Quwain  
• Al Ain

⏰ Estimated Delivery Time

Estimated delivery time within UAE:

• UAE: 3–7 business days

Delivery times may vary during public holidays, high-demand periods, or due to courier delays.

💰 Shipping Charges

Shipping charges are calculated at checkout based on your location and order value.

Free shipping may be available during special promotions or selected offers.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available).

❌ Delays & Exceptions

While we aim to deliver orders on time, delays may occur due to:

• Weather conditions  
• Customs clearance  
• Public holidays  
• Courier service issues

Stergee is not responsible for delays caused by third-party shipping companies.

📩 Contact Us

If you have any questions regarding shipping or delivery, feel free to contact us at:

📧 stergee26@gmail.com